CORONAVIRUS: MODIFIED HOURS, SOME SHIPPING METHODS RESTRICTED AND/OR DELAYED (02/25/2021)

In co-operation with the Japanese government's recently announced COVID state of emergency, we are modifying the work hours in our shipping warehouse to keep our workforce as safe as possible. As such, shipping may see slight delays until the end of January 2021. We apologize in advance for any inconvenience caused, and hope for your patience and understanding. We also hope that you and your loved ones are staying as safe and healthy as possible in these times.

Also, regarding shipping method restrictions:

※The following does not apply to DHL.

Due to the spread of COVID-19, Japan Post is currently warning of heavy delays for all shipping methods as well as airplane loading delays of up to three weeks in certain regions. Please see the Japan Post notice here for full details.

Japan Post is also not accepting packages heading to the following areas, and as such shipping is suspended until further notice:

 EMS & ePacket Suspended
ASIA
  • Afghanistan
  • India
  • Sri Lanka
  • Bangladesh
  • East Timor
  • Brunei
  • Maldives
  • Lao People's Democratic Republic 
  • Bhutan
  • Mongolia
MIDDLE EAST
  • United Arab Emirates
  • Israel
  • Saudi Arabia
  • Turkey
  • Syria
  • Bahrain
OCEANIA
  • Wake Island
  • Australia
  • Northern Mariana Islands
  • Kiribati
  • Guam
  • Christmas Island
  • Cocos (Keeling) Islands
  • Saipan
  • Independent State of Samoa
  • Tuvalu
  • Tonga
  • Nauru
  • New Caledonia
  • Norfolk Island
  • Vanuatu 
  • Papua New Guinea
  • Palau
  • Pitcairn
  • Fiji
  • French Polynesia
  • American Samoa
  • Marshall Islands
  • Midway Islands
  • Federates States of Micronesia
  • Wallis and Futuna
EUROPE
  • Azerbaijan
  • Albania
  • Armenia
  • Uzbekistan
  • North Macedonia
  • Greece
  • Kyrgyz
  • Kosovo
  • San Marino
  • Georgia
  • Slovakia
  • Turkmenistan
  • Vatican
  • Belarus
  • Malta
  • Moldova
  • Montenegro
  • Liechtenstein
  • Romania
  • Russian Federation
NORTH AND CENTRAL AMERICA
  • United States of America (USA)
  • Aruba
  • Anguilla
  • Antigua and Barbuda
  • British Virgin Islands
  • El Salvador
  • Bonaire, Saba and Sint Eustatius
  • Canada
  • Cuba
  • Grenada
  • Cayman Islands
  • Costa Rica
  • Jamaica 
  • Saint Maarten
  • Saint Christopher and Nevis
  • Saint Vincent
  • Saint Lucia
  • Turks and Caicos
  • Dominica
  • Dominican Republic
  • Trinidad and Tobago
  • Nicaragua
  • Bermuda
  • Haiti
  • Bahamas
  • Barbados
  • Virgin Islands
  • Belize
  • Puerto Rico
  • Montserrat
  • Guatemala
  • St. Pierre and Miquelon
  • Honduras
  • Martinique
SOUTH AMERICA
  • Guyana
  • Brazil
  • Peru
  • Uruguay
  • Suriname (no EMS)
  • Paraguay
  • French Guiana
  • Venezuela
  • Bolivia
AFRICA
  • Ascension
  • Eswatini
  • Eritrea
  • Cape Verde
  • Cameroon
  • Gamnia
  • Guinea-Bissau
  • Congo
  • Sao Tome and Principe
  • Zambia
  • Sierra Leone
  • Djibouti
  • Zimbabwe
  • Equatorial Guinea
  • Seychelles
  • Senegal
  • St. Helena
  • Tunisia
  • Tristan da Cunha
  • Namibia
  • Burundi
  • Botswana
  • Malawi
  • South Sudan
  • Lesotho
  • Reunion
  • Guinea
  • Comoros Islands
  • Chad
  • Central Africa
  • Niger
  • Burkina Faso
  • Benin
  • Mali
  • Mauritania

 

We apologize for the inconvenience, and your understanding is greatly appreciated. For further information regarding delivery in your country, we recommend calling your local post office.