UPCOMING SITE MAINTENANCE NOTICE (11/27/2020)

Due to scheduled system maintenance, our website will be temporarily unavailable between the following hours:

December 7 2020 10am - 6pm (JST)

We apologize in advance for any inconvenience this may cause and hope for your understanding.

CORONAVIRUS: ePACKET LIGHT SUSPENDED, OTHER SHIPPING METHODS RESTRICTED AND/OR DELAYED (11/26/2020)

※The following does not apply to FedEx International Priority.

Due to the spread of COVID-19, Japan Post is currently warning of heavy delays for all shipping methods as well as airplane loading delays of up to three weeks in certain regions. Please see the Japan Post notice here for full details.

Japan Post is also not accepting packages heading to the following areas, and as such shipping is suspended until further notice:

ePacket Light Suspended  EMS & ePacket Suspended
ASIA ALL COUNTRIES
  • Afghanistan
  • India
  • Sri Lanka
  • Pakistan
  • Bangladesh
  • East Timor
  • Brunei
  • Maldives
  • Lao People's Democratic Republic 
  • Nepal
  • Bhutan
  • Mongolia
MIDDLE EAST ALL COUNTRIES
  • United Arab Emirates
  • Israel
  • Iran
  • Oman
  • Saudi Arabia
  • Turkey
  • Jordan
  • Iraq
  • Cyprus
  • Kuwait
  • Syria
  • Bahrain
OCEANIA ALL COUNTRIES
  • Wake Island
  • Australia
  • Northern Mariana Islands
  • Kiribati
  • Guam
  • Christmas Island
  • Cocos (Keeling) Islands
  • Saipan
  • Independent State of Samoa
  • Tuvalu
  • Tonga
  • Nauru
  • New Caledonia
  • Norfolk Island
  • Vanuatu 
  • Papua New Guinea
  • Palau
  • Pitcairn
  • Fiji
  • French Polynesia
  • American Samoa
  • Marshall Islands
  • Midway Islands
  • Federates States of Micronesia
  • Wallis and Futuna
EUROPE ALL COUNTRIES
  • Ireland
  • Azerbaijan
  • Albania
  • Armenia
  • Ukraine
  • Uzbekistan
  • North Macedonia
  • Greece
  • Kyrgyz
  • Kosovo
  • San Marino
  • Georgia
  • Slovakia
  • Turkmenistan
  • Vatican
  • Belarus
  • Malta
  • Moldova
  • Montenegro
  • Liechtenstein
  • Romania
  • Russian Federation
NORTH AND CENTRAL AMERICA ALL COUNTRIES
  • United States of America (USA)
  • Aruba
  • Anguilla
  • Antigua and Barbuda
  • British Virgin Islands
  • El Salvador
  • Bonaire, Saba and Sint Eustatius
  • Canada
  • Cuba
  • Grenada
  • Cayman Islands
  • Costa Rica
  • Jamaica 
  • Saint Maarten
  • Saint Christopher and Nevis
  • Saint Vincent
  • Saint Lucia
  • Turks and Caicos
  • Dominica
  • Dominican Republic
  • Trinidad and Tobago
  • Nicaragua
  • Bermuda
  • Haiti
  • Bahamas
  • Barbados
  • Virgin Islands
  • Belize
  • Puerto Rico
  • Montserrat
  • Guatemala
  • St. Pierre and Miquelon
  • Honduras
  • Martinique
SOUTH AMERICA ALL COUNTRIES
  • Guyana
  • Brazil
  • Peru
  • Argentina
  • Uruguay
  • Columbia
  • Suriname (no EMS)
  • Chile
  • Paraguay
  • French Guiana
  • Venezuela
  • Bolivia
AFRICA ALL COUNTRIES
  • Ascension
  • Algeria
  • Uganda
  • Eswatini
  • Ethiopia
  • Eritrea
  • Cape Verde
  • Cameroon
  • Gamnia
  • Guinea-Bissau
  • Congo
  • Sao Tome and Principe
  • Zambia
  • Sierra Leone
  • Djibouti
  • Zimbabwe
  • Equatorial Guinea
  • Seychelles
  • Senegal
  • St. Helena
  • Tunisia
  • Tristan da Cunha
  • Namibia
  • Burundi
  • Botswana
  • Malawi
  • South Sudan
  • Mozambique
  • Morocco
  • Rwanda
  • Lesotho
  • Reunion
  • Guinea
  • Comoros Islands
  • Chad
  • Central Africa
  • Niger
  • Burkina Faso
  • Benin
  • Mali
  • Mauritania

 

We apologize for the inconvenience, and your understanding is greatly appreciated. For further information regarding delivery in your country, we recommend calling your local post office. 

FEDEX INTERNATIONAL PRIORITY SHIPPING NOTICE (04/02/2020)

FedEx is currently reporting minimized service impacts due to COVID-19. However, please understand in advance that it is possible that delays or suspensions may arise depending on regulations and guidelines from government authorities related to containment of the virus.